Privacy Policy for PTC Application

Last Updated: 20.02.2025

This Privacy Policy describes how PAINTCAM INDUSTRIES PTE. LTD. ("we," "us," or "our") collects, uses, and shares information when you use the PTC Application ("the App"), which is designed to control PaintCam devices and provide surveillance features, including intruder marking in case of accidents. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you use the App:

· Account Information: Name, email address, phone number, and password when you create an account.

· Device Information: Information about your PaintCam devices, such as device ID, serial number, and configuration settings.

· Usage Data: Information about how you interact with the App, including login times, feature usage, and settings preferences.

· Location Data: If enabled, we may collect your device's location to provide location-based services, such as geofencing or location-specific alerts.

1.2 Surveillance Data

· Video and Audio Data: The App may collect and process video and audio recordings from your PaintCam devices.

· Intruder Marking Data: In the event of an accident or security breach, the App may collect and store data related to intruders, such as timestamps, video clips, and metadata.

1.3 Technical Information

· Log Data: IP address, browser type, operating system, and other technical details when you access the App.

· Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience and analyze usage patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

· To provide, maintain, and improve the App and its features.

· To monitor and analyze usage patterns to enhance user experience.

· To detect, prevent, and address technical issues or security breaches.

· To mark and store intruder data in case of accidents or security incidents.

· To send you notifications, alerts, and updates related to your PaintCam devices.

· To comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We may share your information in the following circumstances:

· With Your Consent: We may share your information with third parties if you give us explicit consent.

· Service Providers: We may share data with third-party service providers who assist us in operating the App, such as cloud storage providers, analytics platforms, and customer support services.

· Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

· Security and Safety: We may share information to protect the rights, property, or safety of our users, the public, or our company.

· Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Surveillance data, including intruder marking information, will be stored for a limited period based on your settings and applicable legal requirements.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

· Access: Request a copy of the personal information we hold about you.

· Correction: Request corrections to any inaccurate or incomplete information.

· Deletion: Request deletion of your personal information, subject to legal obligations.

· Opt-Out: Opt out of receiving promotional communications from us.

· Data Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us at info@paintcam.net.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. By using the App, you consent to such transfers.

8. Children's Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PAINTCAM INDUSTRIES PTE. LTD.
16 Raffles Quay, #16-02
Hong Leong Building
Singapore (048581)
Email: info@paintcam.net